MicroStrategy Health Center is a free tool available to MicroStrategy Customers that helps System Administrators prevent, diagnose and fix problems in a MicroStrategy environment. It detects known issues and provides immediate solutions with a single click.
For more complex issues, MicroStrategy Health Center collects important diagnostic information and system configuration details to help Administrators resolve problems and streamline their interactions with Technical Support specialists.
Features At A Glance
- Perform over 20 system checks on demand or on a schedule
- Easily fix known issues in a single click from the console
- Act as a system monitor for multiple machines from a single console
- Generate a collection of logs and diagnostic information that can be sent directly to Technical Support in a diagnostic package
- Analyze, parse logs, and apply filters to identify errors and focus on data of interest
- Collect reports, documents, cache files and their dependant objects involved in an issue in a single step
- Maintain a detailed history of actions performed by MicroStrategy Health Center on any given machine
- Provide a MicroStrategy Health Center update to download additional or updated system checks
Benefits At A Glance
- Immediately identify errors or potential problems with easy on-screen cues
- Quickly resolve problems from a single, centralized console
- Eliminate hours spent analyzing dozens of log files and configuration files
- Find potential problems before they happen
- Simplify the collaboration with Technical Support and expedite the troubleshooting process
- Ensure that the correct diagnostic information is sent out by analyzing the logs before sending them
- Decrease the file size that is sent out for metadata-specific issues by ensuring that only the necessary objects are sent
- Improve customer satisfaction and resolution time
- Quickly alert administrators to issues
- Run scheduled system checks at non-business hours