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Overview
5 Styles of BI
By Industry
By Department
BI Solutions
 Solutions

Retail Solutions

The Retail industry demands high-performance business intelligence applications to support the intense challenges and trends that the industry faces, including:

  • Data Proliferation
  • Distributed Decision-making
  • Focus on Customer Loyalty
  • Sophisticated User Populations
  • The Extranet
Retail Application Areas
Merchandise Management:
MicroStrategy facilitates effective merchandising, enabling retailers to provide the right products to the right stores at the right time.
Customer Snapshots: Ace Hardware, WHSmith and Hallmark Cards
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Vendor Analysis:
MicroStrategy enables retailers to evaluate supply chain activities, logistics operations & vendor performance across a wide range of metrics.
Customer Snapshots: Frontline, Hudson's Bay Company & Payless Shoe Source
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Sales and Marketing Analysis:
MicroStrategy's ROLAP architecture delivers data transparency & insight for more efficient sales management, marketing promotions, operations & budgeting.
Customer Snapshots: Lowe's Companies and The Wet Seal
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Customer Analysis and Relationship Marketing:
MicroStrategy analyzes customer data at both the granular and aggregate levels to make customer segmentation possible
Customer Snapshot: METRO Group
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Category Management:
MicroStrategy provides analytics across a wide range of marketing, planning, operations & distributor relationship variables for the most effective category management.
Customer Snapshots: Dick's Sporting Goods, Value City & Raley's
Learn more >
Inventory Management:
MicroStrategy assures a dynamic inventory that helps retailers avoid product losses to changing economic, technology or consumer conditions.
Customer Shapshot:
Learn more >
Loss Prevention:
MicroStrategy incorporates solutions that help management uncover internal & external fraud, identify criminals for prosecution & deter fraudulent activity.
Customer Snapshot: CSK Auto
Learn more >
Employee Performance Management:
MicroStrategy allows managers to evaluate employee performance across metrics such as sales, productivity, hours, budgets, expenses & other HR criteria.
Customer Shapshot: Darden Restaurants
Learn more >
Ecommerce Analysis:
MicroStrategy analyzes vast amounts of Web traffic and Web commerce data to enable logistics users to manage the Web channel effectively.
Customer Snapshot: The Men's Warehouse
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Financial Analysis:
MicroStrategy enables retailers to examine financial performance metrics from across the enterprise and make the most profitable business decisions possible.
Customer Shapshot: O'Reilly Automotive
Learn more >

The MicroStrategy platform delivers a complete solution that exceeds the rigorous BI demands of the retail sector, including:

  • Deployment to 1,000s of users in distributed stores and to the external supply chain requires full-function web interface with no download.
  • Data scalability in the multi-terabyte range required by Retail analysis is only possible with the MicroStrategy ROLAP architecture.
  • Complex retail analysis, such as category management and market basket, is well supported by MicroStrategy.
  • Many-to-many relationships and non-aggregate metrics, essential for Retail analysis, are natively supported in MicroStrategy.
   Application Areas
   Partner Solutions

Retailers that use MicroStrategy technology have:

13% higher Return on Assets
69% higher earnings growth
5% higher profit margin

Source: Stores Magazine
Half of the world's top 10 retailers and more than half of the Global 500 retail companies choose MicroStrategy for mission-critical analysis of their day to day business processes.
"Our strategic alliance with MicroStrategy has brought us a considerable competitive advantage in the wholesale and retail business. The almost unlimited analysis options, from inventory analyses via sales figures, to optimising advertising campaigns, analysing cash receipts and tracking purchasing habits, help us to constantly optimise our business."

Silvester Macho, Customer Centric Systems at Metro AG

"MicroStrategy has done for Decision Support what Lotus did for spreadsheets: they put the power to control the application in the hands of the end user."

Kevin Richardson, Director of Information Technology at The Men's Warehouse

Case Study: Office Depot Gets Intelligent with MicroStrategy
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