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End User Training: Full Service Program Features and Benefits

MicroStrategy’s Full Service end user training solution provides our customers with security for their end user adoption needs. With educators who are experts in MicroStrategy’s technology, you can be assured that your training session will be hosted by an experienced and dedicated specialist.

As a partner in your success, MicroStrategy has a strong interest in making sure your end user training experience is delivered with unparalleled quality by full-time educators. The educator who designs your custom course is the individual who trains your users. Your educator is with you throughout the process, from knowing your business’ needs to building your courseware to delivering your training.

MicroStrategy’s Full Service approach is the one choice that eliminates the headaches associated with managing and delivering training to your end user community.

Web Analyst Users should obtain a Silver Education Package:

Offering

# of LUs

Course Customization: creating customized agenda, customized text, screen shots business examples, and exercises based on a training database for one-day instructor-led course. Estimated effort — five days. 20
Course Delivery: teaching five sessions of a one-day course for up to 15 users per session. Total of 75 users are trained by MicroStrategy. 30
Total Learning Units Required (Silver Education Package): 50


Web Professional Users should obtain a Gold Education Package:

Offering

# of LUs

Course Customization: creating customized agenda, customized text, screen shots business examples, and exercises based on a training database for two-day instructor-led course. Estimated effort — 10 days. 40
Course Delivery: teaching five sessions of a two-day course for up to 15 users per session. Total of 75 users are trained by MicroStrategy. 60
Total Learning Units Required (Gold Education Package): 100

Contact MicroStrategy Education or your Account Executive for more information.